Legal
Privacy Policy
Last Updated: June 2026
1. Introduction
CUVR INNOVATIONS ("we", "us", or "our") is committed to protecting the privacy of visitors to our website at cuvrinnovations.com and users of our platforms, PhysioVR and CUVR Realty. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By accessing or using our services, you agree to this policy.
2. Information We Collect
We may collect the following types of information: • Contact information you provide via our contact form (name, email address, and message content). • Usage data collected automatically when you visit our website (IP address, browser type, pages visited, time spent, referral source). • Cookies and similar tracking technologies to improve site performance and analytics. • For PhysioVR users: clinical session data provided by authorised healthcare institutions under separate data processing agreements.
3. How We Use Your Information
We use the information we collect to: • Respond to enquiries submitted through our contact form. • Improve and personalise your experience on our website. • Send relevant communications where you have opted in. • Comply with legal and regulatory obligations. • Monitor and analyse website performance and security. We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the following legal bases: • Consent — where you have explicitly provided it (e.g. subscribing to communications). • Legitimate interests — for website analytics and security. • Contractual necessity — when processing data to fulfil a service you have requested. • Legal obligation — where required by applicable law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Contact form submissions are retained for up to 24 months. Website analytics data is retained for up to 26 months.
6. Cookies
Our website uses cookies to: • Remember your preferences and language settings. • Analyse traffic via third-party analytics tools. • Improve website performance. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.
7. Third-Party Services
We may use trusted third-party service providers (such as email delivery, hosting, and analytics providers) who process data on our behalf under strict confidentiality agreements. We do not authorise them to use your data for their own purposes.
8. International Transfers
CUVR INNOVATIONS is headquartered in Dubai Silicon Oasis, UAE. Your data may be transferred to and processed in countries outside your jurisdiction. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access — request a copy of the personal data we hold about you. • Rectification — request correction of inaccurate data. • Erasure — request deletion of your data under certain circumstances. • Restriction — request that we limit how we use your data. • Portability — receive your data in a structured, machine-readable format. • Objection — object to our processing where we rely on legitimate interests. To exercise any of these rights, please contact us at the details below.
10. Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
11. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: CUVR INNOVATIONS Dubai Silicon Oasis, Dubai, UAE Email: info@cuvrinnovations.com Website: cuvrinnovations.com